Our family of 3 adults and 3 children under 5 years used Sapphire Transfers for a Palm Cove to Cairns airport transfer. From booking through to pick-up in Palm Cove the service was fantastic. The mini-van was fitted with three age-appropriate car seats as requested, Matt the driver called 45minutes before pick-up to confirm and luggage was carefully loaded and unloaded. A highly recommended company
25. May, 2022.
We used Sapphire Transfers for our family of 15 and booked 3 vans from Cairns airport to Port Douglas and return and i would I highly recommend their service to anyone, Gabriele, Matt, Patrick and the team go above and beyond in ensuring every aspect of the booking runs smoothly. I am a very anxious nervous passenger and i can assure you these guys went out of their way to make me feel as comfortable as was humanly possible on both trips- asking me how i was traveling and did i need anything, they were absolutely wonderful and so understanding, we felt the whole family couldn't have been riding in better hands. Thank you so much to all at Sapphire transfers for the amazing service provided.
15. May, 2022.
Can’t recommend Sapphire Transfers enough! Matt was on time, friendly, and communication was great.
14. May, 2022.
Great service. Matt was in touch by SMS the day before we arrived in Cairns to confirm the child seats we needed, and again the day before we departed to confirm them again. On time both times, and safe driving each way. VW van was spacious and clean and the middle row of seats rotated so we could face the kids in the back seats if we wanted.
13. May, 2022.
Great company and would highly recommend! Loved that I could book online and secure a transfer for 5 adults and a baby for a reasonable price. Matt the driver was lovely and had great communication throughout the process so I was confident that he would be there when I got off the flight. Would certainly use them again.
7. May, 2022.
The driver was friendly and was knowledgeable about the area we chatted pretty much the whole way.
1. May, 2022.
Gabrielle, Peter & Matt, thank you so much for your professionalism and excellent service! From booking, arriving and departing from Port Douglas & Cairns you made everything so easy! Being our first time to use a service like this we were very spoilt. Loved everything about your service! 5/5 for sure! Highly recommend! Thank you so very much.
12. April, 2022.
Travelling with 3 children under 6 is a battle at the best of times. Following cancelled flights and delays, we made a 12 hour journey from Melbourne to Cairns to be met by Matt at 1:30am (should of arrived at 2:00pm).
His communication throughout the day as we shifted our booking, assistance with our bags, the kids and two exhausted parents after a huge day was unbelievable. Car seats (no extra cost) were all set up, van was exceptional and clean and it made a very positive end to a very rough day.
Could not recommend Matt and Sapphire Transfers more highly. The only way to travel from Cairns to your hotel. Thank you!!!!!
7. April, 2022.
Great service by Sapphire transfers. Great value for money and very efficient, punctual service. Matt our driver was friendly and very knowledgeable regarding the local area. Will definitely use Sapphire again when we return to the area.